Terms & Privacy Policy
Last Updated: 17 October 2026
Website Use
By accessing the AR Security Plus website, you agree to use it only for lawful and legitimate purposes. The website provides information about our security and technology solutions, allows visitors to make enquiries, and helps customers understand our services. Any unauthorized, fraudulent, harmful or unlawful use of the website is prohibited.
Our Services
AR Security Plus provides professional security and technology solutions including CCTV surveillance, access control, biometric systems, intercom and video door phones, networking, cybersecurity, intrusion detection, safety systems, automation, installation, maintenance and technical support. The information available on the website is provided for general guidance, while the final solution may vary according to the customer’s requirements, site conditions, infrastructure and technical assessment.
Genuine Products & Equipment
AR Security Plus is a service-based company and this website is not an eCommerce platform. Where products or equipment are required as part of a project, we aim to provide genuine and quality products from appropriate suppliers or authorized distribution channels. Product availability, specifications, brands, models and warranty conditions may vary depending on the project and manufacturer terms.
Quotations & Project Requirements
Any quotation, proposal or estimate provided by AR Security Plus is based on the information available at the time. Final requirements and pricing may depend on site conditions, equipment selection, installation complexity, cabling, existing infrastructure, configuration and additional customer requirements. Work outside the agreed scope may be subject to additional charges.
Installation & System Performance
Our installation services may include site assessment, system planning, equipment installation, configuration, testing and integration. Security system performance can depend on factors such as power supply, internet connectivity, network infrastructure, equipment condition, environmental conditions and proper operation. While we aim to provide reliable solutions, no security system can guarantee complete prevention of theft, intrusion, fire, cyberattacks or other security incidents.
Customer Responsibility
Customers are responsible for providing accurate project information, suitable access to the installation location and any necessary permissions required for carrying out the work. Customers should also provide correct contact and site details and inform our team about relevant existing infrastructure or system requirements.
Maintenance & Technical Support
Maintenance, AMC, upgrades and technical support services are provided according to the applicable service scope and agreed terms. Services outside the agreed scope may be handled separately based on the nature of the requirement. We aim to provide continued assistance to help customers maintain reliable and properly functioning security systems.
Website Content & Intellectual Property
The content available on the AR Security Plus website, including text, graphics, images, logos, branding, designs and other materials, is owned by AR Security Plus or used with appropriate authorization. Such content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.
Information We Collect
When you contact AR Security Plus or submit an enquiry through our website, we may collect information such as your name, company or organization name, phone number, email address, enquiry details, service requirements and other information that you voluntarily provide. Limited technical information such as browser, device or website usage information may also be collected where applicable.
How We Use Your Information
Information provided to us may be used to respond to enquiries, understand your requirements, arrange consultations or site visits, prepare quotations, provide requested services, communicate regarding projects and deliver technical or maintenance support. It may also be used for legitimate business administration, service improvement, record keeping and compliance with applicable requirements.
Information Sharing
AR Security Plus does not sell or rent personal information. Information may be shared where reasonably necessary with trusted service providers, technical personnel, technology partners, manufacturers, authorized suppliers, hosting providers or other parties involved in providing the requested service. Information may also be disclosed where required by law or a competent authority.
Data Security
We take reasonable measures to protect information against unauthorized access, misuse, alteration, disclosure or loss. However, no internet-based system can guarantee complete security. Visitors should therefore avoid submitting unnecessary passwords, access credentials or highly confidential security information through general website enquiry forms.
Cookies & Third-Party Services
Our website may use cookies and similar technologies for functionality, security, analytics, performance monitoring and improving the user experience. The website may also contain integrations or links to third-party services. Such third parties may collect and process information according to their own policies, which are outside the direct control of AR Security Plus.
Data Retention
Information may be retained for as long as reasonably necessary to respond to enquiries, provide services, maintain business and service records, resolve disputes, meet security requirements or comply with applicable legal obligations. When information is no longer required, it may be deleted or anonymized where reasonably practicable.
Confidentiality of Security Information
Security projects may involve information relating to a customer’s property, surveillance systems, access controls, network infrastructure or other security arrangements. AR Security Plus will handle such information responsibly and use it only for legitimate service, technical, communication or business purposes. Customers are also advised not to share sensitive passwords or security credentials through general website forms.
Limitation of Responsibility
AR Security Plus makes reasonable efforts to provide reliable services and accurate website information. However, we cannot be held responsible for issues caused by circumstances beyond our reasonable control, including power failures, internet or network interruptions, third-party service failures, equipment faults, unauthorized modifications, cyber incidents or other external events.
Updates to This Policy
AR Security Plus may update this page from time to time to reflect changes in our services, website functionality, business practices or applicable requirements. Any updated version will be published on this page with a revised Last Updated date.
Contact Us
If you have any questions regarding this policy, our services or the information you have shared with AR Security Plus, please contact us through the official contact details provided on our website.
